.nx-support-page{padding-top:2rem;padding-bottom:4rem;direction:rtl}.nx-support-hero{display:flex;align-items:center;justify-content:space-between;gap:1.5rem;padding:2rem;border-radius:24px;background:linear-gradient(135deg,#0f172a,#1e3a8a);color:#fff;box-shadow:0 18px 45px rgba(15,23,42,.18)}.nx-support-hero h1,.nx-support-form-head h1{font-size:clamp(1.55rem,3vw,2.35rem);margin:.5rem 0}.nx-support-hero p{margin:0;color:#dbeafe}.nx-support-kicker{display:inline-flex;align-items:center;gap:.5rem;font-weight:800;color:#60a5fa}.nx-support-notice{margin:1rem 0;padding:1rem 1.2rem;background:#eff6ff;color:#1e40af;border:1px solid #bfdbfe;border-radius:14px}.nx-support-filter{display:flex;gap:.5rem;flex-wrap:wrap;margin:1.5rem 0}.nx-support-filter a{padding:.65rem 1rem;border-radius:999px;color:#475569;text-decoration:none;background:#fff;border:1px solid #e2e8f0}.nx-support-filter a.active{background:#1d4ed8;color:#fff;border-color:#1d4ed8}.nx-ticket-list{display:grid;gap:.75rem}.nx-ticket-row{display:flex;align-items:center;gap:1rem;padding:1rem 1.2rem;background:#fff;border:1px solid #e5e7eb;border-radius:16px;text-decoration:none;color:#0f172a;transition:.2s}.nx-ticket-row:hover{transform:translateY(-2px);box-shadow:0 12px 28px rgba(15,23,42,.08)}.nx-ticket-row.is-unread{border-color:#93c5fd;background:#f8fbff}.nx-ticket-row__icon{width:44px;height:44px;border-radius:13px;display:grid;place-items:center;background:#dbeafe;color:#1d4ed8;font-size:1.2rem}.nx-ticket-row__main{flex:1;min-width:0}.nx-ticket-row__top{display:flex;justify-content:space-between;gap:1rem}.nx-ticket-row__meta{display:flex;flex-wrap:wrap;gap:.8rem;margin-top:.45rem;color:#64748b;font-size:.83rem}.nx-support-unread{background:#2563eb;color:#fff;padding:.2rem .55rem;border-radius:999px;font-size:.72rem}.nx-support-empty{text-align:center;background:#fff;border:1px dashed #cbd5e1;border-radius:20px;padding:4rem 1rem}.nx-support-empty>i{font-size:3rem;color:#94a3b8}.nx-support-breadcrumb{display:flex;align-items:center;gap:.4rem;color:#64748b;margin-bottom:1rem}.nx-support-breadcrumb a{text-decoration:none}.nx-support-form-layout,.nx-conversation-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:1.25rem}.nx-support-form-card,.nx-conversation-card,.nx-support-side-card,.nx-ticket-summary{background:#fff;border:1px solid #e2e8f0;border-radius:20px;box-shadow:0 12px 30px rgba(15,23,42,.06)}.nx-support-form-card{padding:1.6rem}.nx-support-side-card,.nx-ticket-summary{padding:1.3rem;height:max-content;position:sticky;top:90px}.nx-support-side-card h2,.nx-ticket-summary h2{font-size:1.05rem}.nx-support-side-card ul{padding-right:1.2rem;color:#475569;line-height:2}.nx-support-context{padding:1rem;border-radius:12px;background:#f8fafc;display:grid;gap:.35rem}.nx-support-context span,.nx-support-context small{color:#64748b}.nx-support-form-actions{display:flex;gap:.75rem;margin-top:1.25rem}.nx-conversation-card{overflow:hidden}.nx-conversation-head{padding:1.35rem;border-bottom:1px solid #e2e8f0;display:flex;justify-content:space-between;gap:1rem;align-items:flex-start}.nx-conversation-head h1{font-size:1.35rem;margin:.35rem 0}.nx-ticket-code{font-size:.8rem;color:#64748b}.nx-ticket-tags{display:flex;gap:.45rem;flex-wrap:wrap}.nx-ticket-tags span{font-size:.76rem;padding:.25rem .55rem;border-radius:999px;background:#f1f5f9;color:#475569}.nx-conversation-thread{padding:1.25rem;display:flex;flex-direction:column;gap:1rem;min-height:280px;background:#f8fafc}.nx-message{display:flex;gap:.65rem;max-width:86%}.nx-message.is-user{align-self:flex-start}.nx-message.is-staff{align-self:flex-end;flex-direction:row-reverse}.nx-message.is-system{align-self:center;max-width:95%}.nx-message__avatar{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:#e2e8f0;color:#334155;flex:0 0 auto}.nx-message__bubble{padding:.85rem 1rem;border-radius:16px;background:#fff;border:1px solid #e2e8f0;min-width:160px}.nx-message.is-staff .nx-message__bubble{background:#1d4ed8;color:#fff;border-color:#1d4ed8}.nx-message__meta{display:flex;justify-content:space-between;gap:1rem;font-size:.72rem;margin-bottom:.45rem}.nx-message__meta time{opacity:.75}.nx-message__text{line-height:1.9;word-break:break-word}.nx-message-files{display:flex;gap:.4rem;flex-wrap:wrap;margin-top:.65rem}.nx-message-files a{padding:.35rem .55rem;border-radius:8px;background:rgba(255,255,255,.17);color:inherit;text-decoration:none;font-size:.75rem}.nx-reply-box{padding:1rem;border-top:1px solid #e2e8f0}.nx-reply-box textarea{resize:vertical}.nx-reply-actions{display:flex;gap:.75rem;align-items:center;margin-top:.7rem}.nx-reply-actions input{flex:1}.nx-conversation-finished{margin:1rem;padding:1rem;border-radius:14px;background:#ecfdf5;color:#166534;display:flex;gap:.8rem;align-items:center}.nx-conversation-finished p{margin:0}.nx-satisfaction{padding:1rem;border-top:1px solid #e2e8f0}.nx-satisfaction h2{font-size:1rem}.nx-satisfaction ul{display:flex;gap:.7rem;list-style:none;padding:0;flex-wrap:wrap}.nx-satisfaction textarea{margin:.75rem 0}.nx-ticket-summary dl{display:grid;gap:.85rem}.nx-ticket-summary dl div{display:flex;justify-content:space-between;gap:1rem;border-bottom:1px solid #f1f5f9;padding-bottom:.65rem}.nx-ticket-summary dt{color:#64748b;font-weight:400}.nx-ticket-summary dd{margin:0;text-align:left}.nx-support-disclaimer{font-size:.78rem;line-height:1.8;padding:.8rem;background:#fff7ed;color:#9a3412;border-radius:10px}.nx-support-fab{position:fixed;left:22px;bottom:22px;z-index:1040;display:flex;align-items:center;gap:.55rem;background:#1d4ed8;color:#fff;text-decoration:none;padding:.35rem .7rem;border-radius:999px;box-shadow:0 14px 35px rgba(29,78,216,.65)}.nx-support-fab:hover{color:#fff;transform:translateY(-2px)}.nx-support-fab__badge{position:absolute;right:-5px;top:-5px;background:#dc2626;border:2px solid #fff;min-width:24px;height:24px;border-radius:999px;display:grid;place-items:center;font-size:.7rem}.nx-support-admin-filters{display:flex;gap:.5rem;flex-wrap:wrap;margin-bottom:1rem}.nx-support-admin-filters input,.nx-support-admin-filters select{min-height:38px}.nx-row-unread{background:#eff6ff}.nx-support-admin-head{display:flex;justify-content:space-between;gap:1rem;align-items:flex-start;margin-bottom:1rem}.nx-support-admin-head h1{margin:.5rem 0}.nx-support-admin-layout{display:grid;grid-template-columns:minmax(0,1fr) 350px;gap:1rem}.nx-support-admin-layout aside{display:grid;gap:1rem;height:max-content}.nx-admin-thread{display:flex;flex-direction:column;gap:.8rem;background:#f8fafc;max-height:65vh;overflow:auto}.nx-admin-message{padding:.9rem;border-radius:12px;background:#fff;border:1px solid #e2e8f0}.nx-admin-message.is-user{border-right:4px solid #2563eb}.nx-admin-message.is-staff{border-right:4px solid #16a34a}.nx-admin-message.is-internal{border-right:4px solid #f59e0b;background:#fffbeb}.nx-admin-message__meta{display:flex;justify-content:space-between;color:#64748b;font-size:.8rem;margin-bottom:.5rem}.nx-support-admin-reply-actions{display:flex;gap:1rem;align-items:center;margin-top:.7rem}.nx-support-admin-dl{display:grid;gap:.7rem}.nx-support-admin-dl div{display:flex;justify-content:space-between;gap:.5rem}.nx-support-admin-layout form label{display:block;margin-top:.7rem}.nx-support-admin-layout form select,.nx-support-admin-layout form input{width:100%;min-height:36px}.nx-support-admin-layout form button{margin-top:.8rem}.nx-support-notification-list>div{padding:.7rem 0;border-bottom:1px solid #e5e7eb}.nx-support-notification-list small{display:block;color:#64748b}.nx-support-context-pre{white-space:pre-wrap;direction:ltr;text-align:left;max-height:220px;overflow:auto}.nx-admin-files{margin-top:.5rem}.nx-admin-files a{margin-left:.5rem}@media(max-width:992px){.nx-support-form-layout,.nx-conversation-layout,.nx-support-admin-layout{grid-template-columns:1fr}.nx-support-side-card,.nx-ticket-summary{position:static}.nx-support-fab span:not(.nx-support-fab__badge){display:none}.nx-support-fab{width:52px;height:52px;padding:0;justify-content:center;border-radius:50%}}@media(max-width:600px){.nx-support-page{padding-top:1rem}.nx-support-hero,.nx-conversation-head{flex-direction:column}.nx-ticket-row__top{flex-direction:column}.nx-reply-actions{flex-direction:column}.nx-reply-actions>*{width:100%}.nx-message{max-width:96%}.nx-support-form-card{padding:1rem}}
.nx-support-page,.nx-support-page input,.nx-support-page textarea,.nx-support-page select,.nx-support-page button{font-variant-numeric:tabular-nums}.nx-support-daily-limit{display:block;margin-top:.25rem;color:#64748b;font-size:.75rem}.nx-ticket-last-message{margin-right:auto;direction:ltr}.nx-support-daily-card{display:flex;align-items:center;gap:.8rem;margin-bottom:1rem;padding:.9rem 1rem;border:1px solid #bfdbfe;background:#eff6ff;color:#1e40af;border-radius:14px}.nx-support-daily-card>i{font-size:1.3rem}.nx-support-daily-card div{display:flex;flex-direction:column;gap:.2rem}.nx-support-daily-card span{font-size:.78rem;color:#475569}.nx-support-daily-card.is-full{border-color:#fecaca;background:#fff1f2;color:#be123c}.nx-support-close-modal{border:0;border-radius:22px;box-shadow:0 25px 70px rgba(15,23,42,.22)}.nx-support-close-modal .modal-body{text-align:center;padding:2rem}.nx-support-close-modal__icon{width:68px;height:68px;margin:0 auto 1rem;border-radius:20px;display:grid;place-items:center;background:#fff1f2;color:#dc2626;font-size:2rem}.nx-support-close-modal h2{font-size:1.2rem;font-weight:900}.nx-support-close-modal p{color:#64748b;line-height:1.9;font-size:.86rem}.nx-support-close-modal__actions{display:flex;justify-content:center;gap:.7rem;margin-top:1.2rem}.nx-support-close-modal__actions form{margin:0}@media(max-width:600px){.nx-support-close-modal__actions{flex-direction:column}.nx-support-close-modal__actions>*{width:100%}.nx-support-close-modal__actions form button{width:100%}.nx-ticket-last-message{margin-right:0;width:100%}}


/* Placeholder text must look like guidance, not entered content. */
.nx-support-page input::placeholder,
.nx-support-page textarea::placeholder,
.nx-staff-support input::placeholder,
.nx-staff-support textarea::placeholder,
.nx-staff-support select:invalid {
  color: #9aa7b8;
  font-size: .82rem;
  font-weight: 400;
  opacity: 1;
}
.nx-support-page input::-webkit-input-placeholder,
.nx-support-page textarea::-webkit-input-placeholder,
.nx-staff-support input::-webkit-input-placeholder,
.nx-staff-support textarea::-webkit-input-placeholder {
  color: #9aa7b8;
  font-size: .82rem;
  font-weight: 400;
  opacity: 1;
}